Refund Policy

Refund Policy

General Refund Conditions:

• Refunds are only issued in cases where the product received is defective or different from what was ordered.
• To be eligible for a refund, you must provide an uncut video of the unboxing process, clearly showing the defect or the discrepancy.

Uncut Unboxing Video Requirements:

• The video must start before opening the package and continue without interruptions until the defect or incorrect product is clearly visible.
• Ensure that the video is clear and detailed enough to verify the issue.

Refund Process:

• To initiate a refund, contact our customer service team with your order details and the uncut unboxing video.
• Once the video is verified and the defect or discrepancy is confirmed, we will process the refund.
• Refunds will be issued to the original payment method within 14 days of verification.

Exclusions:

• Refunds will not be issued for any reasons other than defects or incorrect products.
• We do not offer refunds for products that are not accompanied by a valid uncut unboxing video.

Contact Information:

• If you have any questions or need assistance with a refund, please contact our customer service team at +91 8591263933.